Posts by Eve Connell
How to Create Content Chunks and Why They Matter
When everything these days feels BIG and OVERWHELMING, let’s focus on an impactful micro-concept for writers and presenters: chunking. It’s not a new technique, but one that needs embracing since now more than ever we’re consuming most everything (except all that mac n cheese) on our (small) screens. Couple this with overall memory fatigue and…
Read MoreHappy New Year of the Rat—Time for Online Instructors to Get Busy!
Most of us start the new year with BIG ideas—intentions! goals! enthusiasm!—and then, because we are humans, that energy tends to fade. Usually by February (and here we are). February 2020 also rings in the Year of the Rat, which brings with it inspiration for riding that new year energy wave a little bit longer.…
Read MoreHealthy Habits—Treat Yourself to a Tech Time-Out
The Tech Shabbat isn’t a super-new concept, but it’s an absolutely terrific one to embrace—especially now that the year-end scramble to deliver and spend and do-do-do and go-go-go saps most of us of our energy, productivity, peace, and introspection. Sure, the wind-up to the end of your team’s seasonal work cycle and the impending holidays…
Read More9 Tips to Write Content with Authority | eLearning & General
Whether you’re crafting new content so your audiences will bite (and hang on), creating eLearning training programs for your internal teams, or adding more energy to your client’s existing projects and online communities, you’ll want to boost your credibility with every word you choose. Keeping the conversation going is mission critical as you build team…
Read MoreBuilding Better Branding Through Online Community
Whether you’re promoting your own brand or a client’s, keeping your team interested in the project Slack channel, or sparking more engagement in your org’s online training program, the common denominator for success is: COMMUNITY. Build with the best intentions Building community in a way that feels (and is) authentic could seem either easy or…
Read MoreWading Through eLearning/eTraining Trends: Make REAL Impact in 2019
Each year—heck, each quarter, really—lists touting the top trends in eLearning and eTraining seem to pop up. And, for the past few years, the best practices seemed to remain the same: Maximize engagement. Provide learner-centered focus. Boost performance. Focus on individual learning styles. Deliver via digital/mobile devices. Embrace gaming and video options—and now, Artificial Intelligence…
Read MoreBecome a Virtual Chat Champ
There are dozens and dozens of articles out there on how to optimize your next video conference call—yet most of the best practices, tricks and tips you’ll come across are focused on the technical aspects of the virtual chat (VC). But what about the chat itself? And by “chat” I mean YOUR voice and delivery…
Read MoreGender Equality in the Workplace: A Primer
In June 2018, yet another depressing top ten tally came to our attention. In this list, the US is the only “Western democracy” to be found amongst the most dangerous countries for women. The Reuters report uncovers that “the U.S. and Syria tied for third because of the risks women face in terms of sexual…
Read MoreRacial Bias Training at Starbucks: Will It Make an Impact?
On the last Tuesday afternoon of May, 8,000 Starbucks stores closed so their 175,000 employees could receive the same four-hour training on anti-bias and unconscious discrimination. (A week later, CEO Howard Schultz announced he is stepping down, perhaps, some speculate, to run for political office. He’s been an advocate for social issues over the years,…
Read MoreImplicit and Unconscious Bias in the Digital World
In my ongoing search for savvy resources about building equity, inclusion, and diversity into online training courses, I stumbled across some fascinating studies on implicit bias, and how bias impacts the apps and online services we use as well as the artificial intelligence (AI) that fuels those apps and services. For context, there are two…
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