Ways of Working

virtual chat

Become a Virtual Chat Champ

15 October 2018

There are dozens and dozens of articles out there on how to optimize your next video conference call—yet most of the best practices, tricks and tips you’ll come across are focused on the technical aspects of the virtual chat (VC). But what about the chat itself? And by “chat” I mean YOUR voice and delivery…

gender equality

Gender Equality in the Workplace: A Primer

10 August 2018

In June 2018, yet another depressing top ten tally came to our attention. In this list, the US is the only “Western democracy” to be found amongst the most dangerous countries for women. The Reuters report uncovers that “the U.S. and Syria tied for third because of the risks women face in terms of sexual…

racial bias training

Racial Bias Training at Starbucks: Will It Make an Impact?

29 June 2018

On the last Tuesday afternoon of May, 8,000 Starbucks stores closed so their 175,000 employees could receive the same four-hour training on anti-bias and unconscious discrimination. (A week later, CEO Howard Schultz announced he is stepping down, perhaps, some speculate, to run for political office. He’s been an advocate for social issues over the years,…

data protection rules

New Rules for Collecting Data that Every Freelancer Should Know

15 June 2018

This past spring proved to be a challenging time for those involved in processing, storing and using data through online platforms. Between Facebook CEO, Mark Zuckerberg’s appearance on Capitol Hill explaining the damage caused by Facebook’s data breach and privacy violations and the new regulations imposed by the European Union, it could leave your head…

online training program

Building Equity, Inclusion, & Diversity in Online Training Programs

26 March 2018

My professional focus has been on providing excellent online educational content, delivering it and giving learners meaningful opportunities to engage with each other (and the content). However, in the last year and a half, I’ve committed a chunk of my time to learning more about equity, inclusion and diversity, and to participating in community and…

upskilling your talent

Upskilling Your Teams to Minimize the Talent Gap

30 January 2018

People flit from job to job. Employers downsize at the drop of a hat. New recruits don’t come equipped with well-rounded skill sets. Such common complaints come from all angles, affecting employee retention, career interest, longevity and position. To minimize the talent gap many companies and organizations experience, innovative leaders are more readily looking to…

Surviving the Holiday Work Slump

15 December 2017

Managing the stress amid deadlines and expectations is hard. This time of year is stressful; between the various holiday parties, family gatherings, and extra weekend activities, it can be difficult to stay focused on your work. If you’ve been feeling sluggish and lacking focus, you’re not alone. According to Peakon, an HR data analysis company,…

Financial Firms Still Need Good Copy

26 November 2017

Not long ago I sat down in a meeting with a global bank and could see that many junior and mid-level staff were skeptical about the need for my services. Sure, people don’t read as much as they used to, but they still need signposting and, although we may not pay as much attention to…

Microlearning: Your New Jam

02 November 2017

For the past few years, online learning has shape-shifted a bit. E-learning platforms have become more personal, more nimble and more readily available on-the-go. Our more mobile workforce, flexible office space options, and, alas, disintegrating attention spans have also played a role in the shifting e-learning landscape. Finally, more and more people are conducting business via…

The Back-To-School New Year’s Resolution

10 October 2017

Every year, as a freelance writer, I create five goals at the beginning of the new year. These goals help steer my professional focus for the coming months. But, let’s be real, many of us have already abandoned our New Year’s resolutions and we’re probably feeling one of three ways: completely guilty, struggling to keep…

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